Skip to main content
Woman with her kids looking for a nursery

The Best Questions to ask When Looking for a Nursery

28 February 2025

When looking for a nursery, it's important to ask the right questions to ensure a safe, nurturing, and stimulating environment for your child; one that fits their (and your) needs practically and emotionally. People often talk about the general ‘feel’ you can gain from visiting a nursery, but some aspects are also worth properly discussing before you get started.

In this article, we’ll address some of the top questions to ask a nursery, helping you to gain the best account possible - ultimately making your decision that little bit easier!

General Information

This information will help you understand whether the setting will accommodate your work schedule, family needs, what a day at the setting looks like, and the longevity of your child’s time at the setting.

  • What are your opening hours?
  • What is the staff-to-child ratio?
  • What age groups do you cater to?
  • What is the daily routine like?
  • Can I read any reviews of the setting?
  • When was your last OFSTED inspection? Where can I find the report?

Staff and Care

When settling a child into a nursery and building bonds, it is important to know that the staff are happy and that the necessary checks have been carried out prior to employment.

  • What qualifications and experience do your staff have?
  • Do staff undergo background checks?
  • What is the recruitment process?
  • What is the staff turnover rate?
  • How do you manage children’s behaviour?

Health and Safety

A strong regard for health and safety is of paramount importance; knowing what and how a nursery manages this will help you feel secure in your decision when choosing a nursery.

  • What is your illness policy? What if my child is poorly at nursery?
  • Can you administer medication?
  • How do you handle medical emergencies?
  • Are staff trained in first aid and CPR?
  • What happens if my child has an accident?
  • What if I am going to be late to collect? Will there be a fine to pay?
  • What if someone else is going to collect? A password or photo?
  • What are your security measures CCTV/Entry system?

Curriculum and Activities

Understanding the curriculum on offer will enable you to work in partnership with the setting. This combined approach will positively impact the outcomes for your child.

  • What curriculum or learning approach do you follow?
  • How do you support children’s development (cognitive, social, emotional)?
  • What types of activities do you offer?
  • How do you prepare children for school?
  • Do you offer extracurricular activities?

Meals and Nutrition

Food and nutrition play a vital role in supporting the growth and development of your child. Knowing what meals will be provided can help you plan packed lunches, and understand whether your dietary or cultural needs will be met.

  • Do you provide meals and snacks?
  • How do you accommodate dietary restrictions and allergies?
  • Can I see a menu? How often is the menu revised?

Parental Involvement and Communication

A positive nursery experience is based on shared knowledge and mutual respect to strive for the very best. It will be reassuring to know what to expect from the nursery, as this will aid in settling in and forming relations.

  • How do you keep parents informed about their child’s progress?
  • Do you offer parents evening?
  • Do you offer any events for parents?
  • Is there an app or system for daily updates?
  • Can parents visit anytime?

Costs and Policies

The cost of a nursery will factor into your decision when choosing a setting; it is important to know the upfront cost as well as the ongoing costs.

  • What are your fees, and what is included?
  • Do the fees include, nappies, wet wipes, and formula?
  • Are there any additional costs?
  • Does the nursery offer extracurricular activities, are these chargeable?
  • What is your policy on deposits and refunds?
  • Do you offer flexible attendance options?
  • Do I pay if my child is poorly or on holiday?

Settling In and Transitions

It is vital that parents are part of the settling-in process, usually in the form of a couple of shorter sessions before starting. A parent’s knowledge of their child is invaluable, and the sharing of this information will aid a smooth transition, as well as assist the practitioner on how best to support the child, physically and emotionally.

  • How do you help children settle in?
  • How do you handle transitions to the next age group or school?

We’re Here to Answer Your Questions

At Abbey Wood Grange, we appreciate that choosing a nursery is a big decision, and naturally, you’ll have lots of questions that need answering. Our team are both approachable and knowledgeable, helping you to find out everything you need to know about our Kenley-based nursery - simply get in touch with us today!

CONTACT US