FAQ’s

16 Church Road
Kenley
Surrey
CR8 5DU

Located just off the main Godstone Road, with Kenley train station a five minute walk away.

Established in 1990 we provide care for up to 106 children daily aged between 3months – 5years.

Some days are busier than others, please contact us for our current availability.

Yes, we offer Term time only for Pre-School children.

Around the week before a start date we offer 2 free of charge settling in sessions. The first is a time to share information and the second allows your child to experience a session at nursery.

Depending on the hours your child/children attend they will receive:

Breakfast/Mid Morning snack / cooked lunch / Afternoon snack and Afternoon tea.

Snack contains fresh fruit, vegetables and milk / water.

My Nursery Kitchen who specialise in creating meals for Early Years supply our meals and the cooking process is finished in house.

75% of our staff team hold a Childcare Qualification.

All staff have an enhanced DBS.

All staff have Safeguarding Training.

All staff are Paediatric First Aid Trained.

We follow safer recruitment procedures, all potential practitioners have a comprehensive interview with 2 Managers, followed by a work trial . An enhanced DBS and 2 written references are required before starting and all new practitioners have a 6 month’s probation period.

3 months – 2 years 1 member of staff to 3 children.

2-3 years 1 member of staff to 4 children.

3-4 years 1 member of staff to 8 children.

We have an established staff team, with half the team having more than 5 years dedicated service to the nursery.

The Management Team have a combined service to the nursery of over 55 years.

We are open Monday – Friday 7.30am – 6.00pm

We close Bank holidays and the week between Christmas and New Year.

Nursery Fees are calculated over 51 weeks.

We offer discounted fees for siblings and for those who attend four and five days per week.

Our OFSTED Registration number is EY330257.

If you are running late we ask you to let us know as soon as possible.

Late collection is charged at the following rate:

• 6.00pm -6.15pm - £15.00
• 6.15pm -6.30pm - £30.00
• 6.30pm -6.45pm - £45.00
• 6.45pm – 7.00pm £60.00

We pride ourselves on developing strong relationships with all our families, one that allows you to feel sufficiently comfortable to speak with any member of staff and our open door policy means that parents are welcome to ask questions at any time.

At collection you will be given a descriptive handover from the practitioners within your child’s room , including what your child has eaten, how much they have slept and what they have enjoyed throughout the day.

All parents have secure access to Tapestry, a personal online account that we use to update you with your child’s progress, photos and nursery communications.

Parents/carers evenings take place twice a year and provide you with an opportunity to have a one to one appointment with your child’s key worker.

To make sure we have all the relevant details about you and your child and that you tell us as soon as there are any changes. To make sure that your child is brought and collected from nursery regularly and on time. To not send your child to nursery when they are ill and inform staff of this as soon as possible. To work together with us as part of a team to ensure the positive development of your child.

We require 4 weeks notice if you wish to terminate your space or reduce your days.

At Abbey Wood Grange the safety of the children is paramount and we ask that you inform the Office and provide a password if someone else is to collect your child.

You can access either your 15 or 30 Government funded hours the term after your child’s third birthday.

We offer 2 year funded sessions for those who meet criteria and are in receipt of the funding.